Terms & Conditions


Last Updated: July 8, 2025
Website: https://www.flow8health.com

Please read these Terms and Conditions ("Terms") carefully before using our Website operated by Flow8 Solutions ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not access the website.

1. Use of the Website

You agree to use the website only for lawful purposes. You must not:

  • Violate any applicable laws or regulations
  • Transmit harmful, defamatory, or inappropriate content
  • Attempt unauthorized access to any part of the website or server
  • Disrupt or interfere with the site's security, functionality, or performance


We may suspend or terminate access to any user engaged in misuse or violation of these Terms.

2. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Flow8 Solutions. You may not reproduce, distribute, or modify content without our prior written consent.

3. Hosting, Cookies & Analytics:

This site is hosted on Webflow. Webflow may use essential cookies and collect anonymized technical data (e.g., device type, browser, IP Address) for performance and security purposes. These tools do not collect personal health information (PHI).

We may use third-party platforms (e.g., Webflow, analytics tools, or clearinghouses) to support functionality or compliance-related services. These platforms do not use your personal or PHI for marketing, and are bound by confidentiality agreements or HIPAA-compliant Business Associate Agreements (BAAs), where applicable.

4. Payment Gateways & Online Transactions

  • Flow8 Health accepts Visa and Mastercard payments through our secure Stripe-powered payment gateway for services such as MIPS reporting, medical billing, HIPAA risk assessments, and other consulting services.
  • All payments are processed in U.S. Dollars (USD).
  • When you initiate a transaction, you'll be provided with a secure payment page protected by SSL (Secure Socket Layer) encryption.
  • Note: Payments are collected on behalf of Flow8 Solutions, the parent company of Flow8 Health.
  • We do not store your full credit card details or financial information on our servers.

Refund Policy

All payments are final once services are initiated or deliverables are shared. If you believe a payment was made in error or need to request a refund, please email us at info@flow8health.com within 7 business days of the transaction. Refund requests will be reviewed on a case-by-case basis as outlined in your service agreement for smoother readability.

5. Disclaimers

The content on our website is provided for general information purposes only and does not constitute professional advice. We make no representations or warranties about the accuracy, completeness, or suitability of the information.

We are not liable for any loss or damage arising from your reliance on the information provided on the website.

6. Limitation of Liability

To the fullest extent permitted by law, Flow8 Solutions shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Losses resulting from your use of the website or our services
  • Unauthorized access to personal data or PHI
  • Technical errors, downtime, or miscommunications

You access and use our website and services at your own risk.

7. Risk Acknowledgement

You agree to indemnify, defend, and hold harmless Flow8 Solutions and its affiliates from any claims, liabilities, damages, losses, or expenses arising out of your use of the website or your violation of these Terms.

8. SMS Communications & Use of Contact Information

By providing your phone number on our website or service forms, you consent to receiving occasional text messages (SMS) from Flow8 Health. These messages may include important updates about your services, announcements, promotions, or policy changes relevant to our healthcare solutions.

By opting in, you agree to receive messages from Flow8 Health. You will also have the option to opt-out, after which you will stop receiving messages. We do not share or sell your phone number to third parties, and all communications are sent in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) in the United States.

For support or questions about text messaging, please contact us at info@flow8health.com.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate courts of Harris County, Texas.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Flow8 Health
1201 Fannin Street, Suite 262,
Houston, Texas 77002, USA
info@flow8health.com

Thank you for using Flow8 Health. Your trust and compliance are important to us.